Shipping Policy
At GÖSOL, we are committed to providing a smooth and reliable shopping experience for customers worldwide. We offer international shipping to customers around the globe.
1. Worldwide Shipping
We currently ship orders from China to most countries and regions worldwide. Please note that shipping availability and delivery times may vary depending on local regulations, customs restrictions, and delivery conditions in certain areas.
2. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been shipped.
3. Shipping Time
Estimated delivery times vary depending on the destination country and shipping method selected.
Typical delivery times:
United States: 5-10 business days
Europe: 6-10 business days
Other International Locations: 7-15 business days
Please note that delivery times are estimates only and may be affected by factors outside of our control, including customs clearance, weather conditions, holidays, or carrier delays.
4. Shipping Costs
Shipping costs are calculated based on your delivery address and order details. The exact shipping fee will be displayed at checkout before payment.
5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
You can use this tracking number to check your package status through the shipping carrier's tracking system.
Please allow 24-72 hours for tracking information to become available after shipment.
6. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
Any customs duties, taxes, or additional charges imposed by local authorities are the responsibility of the customer.
GÖSOL is not responsible for delays caused by customs clearance.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order. If an order cannot be delivered due to incorrect or incomplete address information provided by the customer, additional shipping costs may apply for reshipment.
8. Lost or Damaged Packages
If your package arrives damaged or you believe your package has been lost, please contact our customer service team as soon as possible.
Please provide your order number and relevant details so that we can assist you.
9. Contact Us
If you have any questions about shipping, please contact us:
Email: gosol.official@gmail.com
Thank you for choosing GÖSOL. We appreciate your trust and support.